Delivery
Shipping & Returns
Straightforward delivery times, free returns, and clear next steps if something isn’t right.
Delivery window
7–14 days
Shipping
€4.99
Return window
30 days
Shipping
We ship across Europe, including Norway and Switzerland, and to the United States, Canada, and Mexico. Once your order is dispatched, delivery usually takes 7 to 14 days, depending on destination and carrier capacity.
You'll receive a confirmation email when your order is placed. Tracking details are sent when your parcel leaves our fulfilment partner.
Shipping is €4.99 on every order — no free-shipping threshold.
Returns
Changed your mind or need a different size? Returns are free.
You have 30 days from delivery to start a return. Items should be unused, unworn, and in original condition with tags attached where applicable.
- Contact us via the Contact page with your order number.
- We'll send a prepaid return label and instructions.
- Once we receive and check the item, your refund is processed to the original payment method.
Exchanges
Prefer a different size? Start a free return and place a new order for the size you need — that's the fastest way while stock moves quickly. Check our Size Guide before you order.
Damaged or incorrect items
If something arrives damaged or wrong, tell us within 7 days of delivery with photos and your order number. We'll replace it or refund you — your choice where stock allows.